Cultural Literacy
The Do's & don'ts card from MethodKit for Cultural Literacy
Card 41 of 62 · MethodKit for Cultural Literacy
  • ThemeManners, norms & power
  • Card41 of 62
  • Questions5 to explore
Manners, norms & power

Do's & don'ts

Things you should or shouldn't do

Every culture has a mental list of behaviors that are normal and behaviors that cross a line, and the lists rarely match perfectly across groups.

Some do's and don'ts are widely shared across cultures: not harming others, offering hospitality to guests, keeping agreements. But many are locally specific and learned through experience rather than instruction. These are the norms that trip people up in new environments, not because they are careless but because they did not know there was a line there.

The interesting question is not just what the rules are, but how they are transmitted and enforced. Some are passed down explicitly, others are caught through observation. Some produce sharp social sanctions when broken, others are gently corrected. And some rules that feel absolute within a community are almost invisible to outsiders, which makes the moment of crossing them particularly awkward for everyone.

How it varies across cultures

The same facet, lived differently. These are tendencies and illustrations, not rules, and never a ranking.

Physical touch in greeting

In many Southern European, Latin American, and Middle Eastern cultures, kissing on the cheek, embracing, or holding hands between friends of the same gender is normal and warm. In many East Asian or Northern European settings, physical greetings are more restrained and even a handshake can feel like a lot for an initial meeting.

Removing shoes indoors

In many Japanese, Korean, Scandinavian, and Central Asian households, removing shoes at the door is a firm expectation. In many Western European and North American homes, it is optional or unusual, and asking a guest to remove their shoes might feel overly formal.

Talking about money

In many American contexts, asking about salaries or discussing what things cost is fairly open, and transparency around money can feel equalizing. In many British, French, or Japanese settings, discussing personal finances directly is considered intrusive and in poor taste.

Food and hosts

In many Middle Eastern and South Asian settings, refusing food offered by a host is a significant breach of etiquette and can cause real offence. In many Northern European contexts, a polite refusal is accepted at face value and does not need to be pushed past.

Questions to explore

Use these on your own or in a group. There are no right answers, only better conversations.

  1. What do's and don'ts from your upbringing do you now see as culturally specific rather than universal?

  2. How do you handle a situation where someone does something that your culture considers clearly wrong but theirs may not?

  3. Have you ever offended someone without realizing it until much later? What did you learn from that?

  4. How are the do's and don'ts in your community communicated to newcomers, formally or informally?

  5. What behaviors do you find genuinely difficult to suspend judgment about when you encounter them in other cultures?

Things to notice

  • The strongest do's and don'ts are often the ones people find hardest to articulate precisely because they feel so obvious. This makes them hard to teach and hard to learn.
  • Some rules change significantly by context within a culture: what is fine at home may be wrong at work, or fine between peers but wrong across age groups.
  • Judging someone's character based on a norm violation they may not have known about is a common but unfair cognitive shortcut.